Orders and Shipping
Order Information
For more information on your Order Log In or Contact Support
Shipping
Standard Shipping
- Every standard order gets free expedited shipping (Expedited shipping is 3 to 5 business days)
- Orders received before 3 pm ET Monday-Friday will ship the same day.
- Orders received after 3 pm ET, on a holiday, or on the weekend will ship the next business day.
- Note: When you bring your number to Plain Mobile, your order may be delayed.
We'll send a shipping confirmation email when your order ships. It will have your tracking number. You can also track your order online using your order number and ZIP code.
Billing and Shipping Addresses
For security purposes, your billing address must match the address that's associated with the debit or credit card you use to pay. It must match your shipping address as well.
The address you enter at checkout must match the one on file with the bank that issued your debit or credit card exactly:
For example: if you enter "123 Main St." and your bank has "123 Main Street," we may not be able to verify your address.
For more information go to support@plainmobile.com
Your delivery date depends on the product you've ordered and the shipping method you've selected.
While every effort is made to meet the estimated delivery times below, Plain Mobile cannot be held liable for late deliveries. Plain Mobile relies on third party shipping companies and delays may happen.
Shipping Costs
Product |
Shipping Option |
Cost |
Estimated Delivery |
SIM Card |
Standard Mail or ground |
Free |
2 - 5 business days |
SIM Card |
USPS Priority, UPS, or Fed Ex |
$7.95 |
2 - 3 business days |
SIM Card |
USPS Priority, UPS, or Fed Ex |
$23.00 |
1 - 2 business days |
Mobile Device |
USPS Priority, UPS, or Fed Ex |
Free |
3 - 5 business days |
Mobile Device |
USPS Priority, UPS, or Fed Ex |
$25.00 |
2 - 3 business days |
Mobile Device |
Overnight USPS, UPS, or Fed Ex |
$50.00 |
1 - 2 business days |
All shipments from Plain Mobile are subject to our Terms and Conditions Click Here